Shipping & Exchange Policy
Shipping & Exchange policy
- For made-to-order & custom pieces require 12-15 business days before dispatch & Deliveries take 2–10 business days from the date of dispatch.
- International shipping: 7-14 business days, depending on location.
Exchange policy or cancellation policy
- We accept exchanges only for size issue or defective items
- Items must be unused, unwashed, and in original packaging with tags intact
- Request must be placed within 48 hours of delivery
- Custom made, personalized items can not be exchanged.
Exchange process
- Contact our support team via contact@deepshikhaphogat.com
with your order details and reason for exchange.
- Once approved, ship the product back to us within 7 days
- Customers are responsible for return shipping costs unless the item received is defective.
Cancellation
- Orders can be cancelled within 24 hours of placement for a full refund & Refund process will take 5-12 working days.
- Once dispatched, orders cannot be cancelled.
- For size or delivery location update, contact our support team via contact@deepshikhaphogat.com
Address: Gandhi Nagar, near Aggarsain dharamshala, Charkhi Dadri, Haryana 127306