Shipping & Exchange Policy

Shipping & Exchange policy

  • For made-to-order & custom pieces require 12-15 business days before dispatch & Deliveries take 2–10 business days from the date of dispatch.
  • International shipping: 7-14 business days, depending on location.
 

Exchange policy or cancellation policy 

  • We accept exchanges only for size issue or defective items 
  • Items must be unused, unwashed, and in original packaging with tags intact
  • Request must be placed within 48 hours of delivery
  • Custom made, personalized items can not be exchanged.
 

Exchange process

      with your order details and reason for exchange.

  • Once approved, ship the product back to us within 7 days 
  • Customers are responsible for return shipping costs unless the item received is defective.
 

Cancellation

  • Orders can be cancelled within 24 hours of placement for a full refund & Refund process will take 5-12 working days.
  • Once dispatched, orders cannot be cancelled.
  • For size or delivery location update, contact our support team via  contact@deepshikhaphogat.com 
    Address: Gandhi Nagar, near Aggarsain dharamshala, Charkhi Dadri, Haryana 127306